How do I choose between alligator and french clip? TOP
We recommend using the alligator pinch clips for babies and girls with very thin/fine hair. Both types of clips can be used in the hair alone or on top of a ponytail holder once holder has been placed in hair.
What ages do your baby headbands fit? TOP
Our baby headbands are professionally hand sewn with no bulky seam to fit ages 0-6m, 6-12m, 12-24m, and 2-5 years old! Our headbands are made of 48% Cotton, 48%Polyester, 4% Lycra.
Do you accept Custom Orders? TOP
Absolutely!
How long will it take for my order to ship? TOP
Orders are currently taking UP TO 5-7 business days to ship due to the high demand of our products. Some products take up to 14 business days to ship, if this is the case it is noted in the product description. Tutu orders take 2 weeks to ship. From ship date time, Priority mail takes 2-3 days to deliver, and 1st Class mail takes 5-7 days for delivery.
What are the shipping fees? TOP
We offer USPS First Class shipping and USPS Priority shipping.
What forms of payment do you accept? TOP
We accept Paypal payments and money orders. If you would like to mail a check or money order in for your payment please mail to:
Jennifer Schrade
25 S. 175 W.
Burley, ID 83318
Do you accept returns or exchanges? TOP
We do not currently accept returns or exchanges due to the nature of the product.
Are the ends of your bows (ribbon) sealed to prevent fraying? TOP
Absolutely!! Quality is our #1 priority at BowDacious Baby! Each and every little end of every bow will be sealed using professional techniques. Your bows will continue to look new year after year with gentle care.
Do you have a Privacy Policy? TOP
Yes!! BowDacious Baby values it's customers and respects their privacy. We do not sell or rent the information you provide to us to third parties. Any information obtained from you is collected in an effort to provide the best customer service, and to inform you of products and promotions. As a customer of BowDacious Baby you will become part of our mailing list where you will receive periodic emails about new products and promotions.
Ordering a gift from our Gift Registry? TOP
If you are purchasing a BowDacious Baby product off of our Gift Registry or Baby Registry and would like us to include a sweet gift card with a message from you please let us know in the notes section of your payment.
Will you send an order confirmation? TOP
Of course! We want to keep you updated on your entire order process. We'll send you an order confirmation letter via e-mail. It includes your order number, and confirms the shipping information you provided us. The e-mail also lists each product you ordered and the price.
Can you end me a catalog? TOP
We're sorry, at this time, we do not have a printed catalog.
Why should I shop at BowDacious Baby? TOP
We hope to have your business here at BowDacious Baby. We know that our store is the best online shopping site for unique boutique hair accessories, but want more reasons....here's why you should shop here :)
1. Selection: As a specialty boutique, we carefully select the highest quality of materials and ribbons to make our hair accessories.
2. Customer Service: We know customer service is an important aspect to a shopping experience. At BowDacious Baby, you’ll find friendly, helpful, and fast service. We truly appreciate you, our customer, and enjoy building a relationship with you!
3. Easy to Use: Our website was designed to make your shopping experience fast, easy, and enjoyable. We do hope you navigate the site and see all the wonderful products and information we have to offer.
4. Safe Shopping Satisfaction Guarantee: We feel so strongly that you will love our products as much as we do! We also guarantee our site is safe and secure to process your personal information.
5. Privacy Concerns: We realize that you value your privacy. We do as well. We have a strict privacy policy not to share any information that we receive from you. We do hope you’ll sign up for our mailing list, and if you do, we’ll only contact you every once in a while. We won’t fill up your inbox with messages. We really dislike it when it happens to us and vow we won’t do that you.
6. Quality: BowDacious Baby believes that quality matters. Hair Accessories too, needs to be well made with high quality materials and superior craftsmanship.
7. Uniqueness: You can rest assured that when you buy BowDacious Baby products your little one will be wearing a totally unique product that not everyone at school is also wearing!
Do items ever go out of stock? TOP
Occasionally, high demand causes us to run out of certain hair accessories before we can update our boutique. If we do not have an item that you've ordered in stock, we will contact via email right away to ask if you would like your money back for that item or exchange for another item.
Do you accept Rush Orders? TOP
If you are in a Rush to receive an item please email us first to make sure we can accommodate your needs. Thank you!
Can I ship to another address? TOP
Yes, you can ship to another address besides your own. Please email us or leave a message in the notes section of your payment with the ship to address.
Ribbon variations... TOP
From time to time we may substitute a ribbon in your bow in an effort to get your bow to you quicker due to one of the ribbons being out of stock etc... This will only happen if we are currently out of stock of one of the ribbons and will be VERY minor and not noticeable to the overall style of the bow. For example, if your Over The Top bow (which is a great example because there are so many different ribbons and colors) has some small 3/8" pink polka dot spikes and we are currently out of the 3/8" pink polka dots, we may substitute that ribbon with plain 3/8" pink ribbon. The idea is to get your order to you as quickly as possible and not hold any orders due to such a minor incident. The overall look of your bow will NEVER be changed and this change does not happen often but I wanted to state it here in the order terms to make you aware of the possibility. As I said, this does not happen often and will never alter the color theme of your bow. Also we will never substitute more than 2 slight ribbon changes. Thank you!
Is there a way I can tell if my order has been shipped yet? TOP
YES! Just go to the ORDER STATUS section of our website and enter your order info. You will then be able to view your order and see if your order has been processed and shipped yet. The exact date of shipment will be listed.
Why am I having trouble tracking my shipped order. TOP
All BowDacious Baby products are shipped via USPS. When your order has been shipped you will receive an email with your tracking info. through usps.com. Your tracking info may read "Status: Electronic Shipping Info Received" If your tracking info reads this, this means your package has been processed, and is now at USPS. USPS does NOT have live up to minute tracking info so it may read this message up until it reaches your city! This message does NOT mean your package has not been mailed. This is just how USPS.com is, I wish it was phrased differently on their website. Once your package reaches your city it will state so and then go on to be delivered and will show Delivered at your shipping address.
Yes!! BowDacious Baby values it's customers and respects their privacy. We do not sell or rent the information you provide to us to third parties. Any information obtained from you is collected in an effort to provide the best customer service, and to inform you of products and promotions. As a customer of BowDacious Baby you will become part of our mailing list where you will receive periodic emails about new products and promotions.
Ordering a gift from our Gift Registry? TOP
If you are purchasing a BowDacious Baby product off of our Gift Registry or Baby Registry and would like us to include a sweet gift card with a message from you please let us know in the notes section of your payment.
Will you send an order confirmation? TOP
Of course! We want to keep you updated on your entire order process. We'll send you an order confirmation letter via e-mail. It includes your order number, and confirms the shipping information you provided us. The e-mail also lists each product you ordered and the price.
Can you end me a catalog? TOP
We're sorry, at this time, we do not have a printed catalog.
Why should I shop at BowDacious Baby? TOP
We hope to have your business here at BowDacious Baby. We know that our store is the best online shopping site for unique boutique hair accessories, but want more reasons....here's why you should shop here :)
1. Selection: As a specialty boutique, we carefully select the highest quality of materials and ribbons to make our hair accessories.
2. Customer Service: We know customer service is an important aspect to a shopping experience. At BowDacious Baby, you’ll find friendly, helpful, and fast service. We truly appreciate you, our customer, and enjoy building a relationship with you!
3. Easy to Use: Our website was designed to make your shopping experience fast, easy, and enjoyable. We do hope you navigate the site and see all the wonderful products and information we have to offer.
4. Safe Shopping Satisfaction Guarantee: We feel so strongly that you will love our products as much as we do! We also guarantee our site is safe and secure to process your personal information.
5. Privacy Concerns: We realize that you value your privacy. We do as well. We have a strict privacy policy not to share any information that we receive from you. We do hope you’ll sign up for our mailing list, and if you do, we’ll only contact you every once in a while. We won’t fill up your inbox with messages. We really dislike it when it happens to us and vow we won’t do that you.
6. Quality: BowDacious Baby believes that quality matters. Hair Accessories too, needs to be well made with high quality materials and superior craftsmanship.
7. Uniqueness: You can rest assured that when you buy BowDacious Baby products your little one will be wearing a totally unique product that not everyone at school is also wearing!
Do items ever go out of stock? TOP
Occasionally, high demand causes us to run out of certain hair accessories before we can update our boutique. If we do not have an item that you've ordered in stock, we will contact via email right away to ask if you would like your money back for that item or exchange for another item.
Do you accept Rush Orders? TOP
If you are in a Rush to receive an item please email us first to make sure we can accommodate your needs. Thank you!
Can I ship to another address? TOP
Yes, you can ship to another address besides your own. Please email us or leave a message in the notes section of your payment with the ship to address.
Ribbon variations... TOP
From time to time we may substitute a ribbon in your bow in an effort to get your bow to you quicker due to one of the ribbons being out of stock etc... This will only happen if we are currently out of stock of one of the ribbons and will be VERY minor and not noticeable to the overall style of the bow. For example, if your Over The Top bow (which is a great example because there are so many different ribbons and colors) has some small 3/8" pink polka dot spikes and we are currently out of the 3/8" pink polka dots, we may substitute that ribbon with plain 3/8" pink ribbon. The idea is to get your order to you as quickly as possible and not hold any orders due to such a minor incident. The overall look of your bow will NEVER be changed and this change does not happen often but I wanted to state it here in the order terms to make you aware of the possibility. As I said, this does not happen often and will never alter the color theme of your bow. Also we will never substitute more than 2 slight ribbon changes. Thank you!
Is there a way I can tell if my order has been shipped yet? TOP
YES! Just go to the ORDER STATUS section of our website and enter your order info. You will then be able to view your order and see if your order has been processed and shipped yet. The exact date of shipment will be listed.
Why am I having trouble tracking my shipped order. TOP
All BowDacious Baby products are shipped via USPS. When your order has been shipped you will receive an email with your tracking info. through usps.com. Your tracking info may read "Status: Electronic Shipping Info Received" If your tracking info reads this, this means your package has been processed, and is now at USPS. USPS does NOT have live up to minute tracking info so it may read this message up until it reaches your city! This message does NOT mean your package has not been mailed. This is just how USPS.com is, I wish it was phrased differently on their website. Once your package reaches your city it will state so and then go on to be delivered and will show Delivered at your shipping address.
